Refund and Returns Policy

Return Policy
Effective Date: 2025-06-26

At Junli Solutions, customer satisfaction is our top priority. Due to the nature of our IT services—such as custom software development, website design, and mobile applications—we generally do not offer refunds once a service has been initiated or delivered.

  1. Non-Refundable Services
    All payments made for:

Website development

Mobile app development

Customized software solutions

Consulting services
are non-refundable once the project has commenced or milestones have been completed.

  1. Revisions and Issue Resolution
    We are committed to delivering quality solutions and offer revision opportunities as outlined in the service agreement. If you encounter any issues with your service, please contact our team immediately for resolution.
  2. Cancellations
    Service cancellations may be accepted prior to the project kickoff. Any advance payments may be subject to administrative and consultation charges.

For return or refund-related queries, contact:
📧 service@junlisolutions.com
📞 +6590603078