Our Process

[8:04 pm, 26/5/2025] ISD: At Junli Solutions, we follow a structured, transparent, and efficient process to deliver IT solutions that meet and exceed expectations. From concept to completion, every step is focused on delivering value and performance.

  1. Discovery & Consultation
    We begin by understanding your business goals, challenges, and technical requirements. This helps us define a clear project scope and align on objectives.
  2. Planning & Proposal
    After initial consultations, we craft a detailed project proposal that includes timelines, deliverables, and costs. Once approved, we move forward with a structured plan.
  3. Design & Prototyping
    We create wireframes or prototypes to visualize your solution. This phase includes user interface (UI) and user experience (UX) planning to ensure intuitive design.
  4. Development
    Our expert developers build your solution using modern, secure, and scalable technologies. We conduct rigorous internal reviews and testing throughout this phase.
  5. Testing & Quality Assurance
    Before launch, we perform extensive QA testing—covering functionality, compatibility, performance, and security—to ensure a flawless user experience.
  6. Deployment
    After successful testing and client approval, your application or website is deployed to a live environment.
  7. Training & Handover
    We provide documentation, basic training, and necessary credentials to manage the product post-launch.
  8. Ongoing Support & Maintenance
    Our relationship doesn’t end at delivery. We provide support packages to ensure smooth operation, updates, and technical assistance as needed.
    [8:04 pm, 26/5/2025] ISD: IT Support
    At Junli Solutions, we understand that technology doesn’t sleep—and neither should your business. That’s why we offer dependable IT support services to keep your systems running smoothly, minimize downtime, and protect your digital assets.

Our IT Support Services Include:

  • Remote & On-Site Support
    Whether you’re in need of quick fixes or full on-site resolutions, our technical team is just a call or email away.
  • System Maintenance
    Regular updates, patching, and health checks ensure your software, servers, and websites are performing at optimal levels.
  • Data Backup & Recovery
    We implement secure backup solutions and recovery plans to protect your business-critical information.
  • Cybersecurity Monitoring
    Prevent data breaches and system vulnerabilities with our real-time monitoring and threat protection strategies.
  • Application & Website Support
    From bug fixes to performance improvements, our ongoing support ensures your applications stay updated and functional.

Why Our Clients Rely on Our Support:
Quick response times

Personalized service

Proactive system checks

Affordable support packages

📍 Located in Singapore
📞 Contact us for support at +6590603078
📧 Email: service@junlisolutions.com